how do i open an account
step 1: complete your documentart requirements
As you probably know, as a financial services institution we are legally required to fulfill Customer Due Diligence and comply with certain Know-Your-Client procedures. This will, of course, add to the time needed for you to actually start trading. But please realize that these steps are necessary to help our government in its fight against money laundering and provide a level playing field for all investors, and will redound to everyone’s benefit in the long run. Rest assured, we will do our best to make the process as painless as we can.
The requirements, organized by client type, are as follows:
Plus supporting documents –
For Filipino Individual
For Resident Non-Filipino
For Non-Resident Non-Filipino
We will send a messenger to pick up the documents. We do need you to be present during pick-up as the messenger will take a picture of you holding your Customer Account Information Form.
As long as the documents are complete we will set-up the account in a timely fashion.
step 2: fund your account
You may deposit funds at either of our bank accounts at BDO or East West Banking Corporation. It is vital that you send us a copy of your deposit slip and/or remittance instructions by faxing to 376-5197 or emailing to email@example.com. The speed at which your funds will be credited to your account will depend on the exact deposit method that you use. For complete funding instructions kindly drop us an email at firstname.lastname@example.org.Upon the receipt of cleared funds, you will be two short steps away from trading.
STEP 3 : DOWNLOAD THE 2FA APP FROM EITHER THE APP STORE OR GOOGLE PLAY, DEPENDING ON YOUR PREFERRED DEVICE
Download the 2-factor authentication app so you will be ready to receive your 2FA code. For more information about two-factor authentication click here.
STEP 4 : WAIT FOR CONFIRMATION EMAIL
Wait for our email confirming that you have completed set-up. You can now sign in AND START TRADING.
what is the minimum deposit required to open an account?
your minimum deposit seems a bit high, why is this so?
We give out a relatively generous amount of freebies and promotional items for trading with us. For instance, we give a Lenovo tablet just for opening an account (certain conditions apply of course). Therefore, we would also like to see our clients commit to a certain level of trading activity. We feel that our deposit requirements reflect this level of activity. Remember that funds you deposit with us are still yours, we would just like to see that you seriously intend to trade.
what is the commission rate?
The standard commission rate for online accounts is 0.25% + 12% VAT. A minimum commission of P20.00 per stock per day is in effect.
aside from the commission, are there any other trading fees?
Yes, there will be exchange and clearing fees totaling 0.015% for all transactions (breakdown: 0.01% SCCP clearing fees and 0.005% transaction fees); and for all selling transactions, a government sales tax of 0.5% is levied.
is there a monthly maintenance/service fee?
An initial evaluation period is given to each client, which will last for three calendar months, after which a minimal P499 (VAT-inclusive) monthly account maintenance fee goes into effect. This amount is fully consumable within the month. So, for instance, if you open an account anytime in May, there will be no account maintenance fee for May, June, and July. By August, a P499 MSF goes into effect, but we emphasize that this amount is fully consumable.
what browsers are supported?
For the best possible experience, we strongly recommend the use of Google Chrome. The latest versions of Mozilla Firefox and Internet Explorer are supported. Safari is not.